Frequently Asked Questions

What is the cost of treatment?

Initial Assessment: $99.75
Treatment Session: $75 (30 min) | $85 (40 min)

Payment accepted in cash, debit, and/or credit. Receipt will be issued upon payment for reimbursement from your Extended Health Benefit Insurance.

What are the hours of operation (by appointment only)?

Monday 9:30am to 8pm
Tuesday 9:30am to 5:30pm
Wednesday 9:30am to 3pm
Thursday 9:30am to 5:30pm
Friday:  9:30am to 8pm
Saturday: 9am to 6pm
Sunday: Closed

What should I bring during my first visit to the physiotherapist?

  • List of medications
  • Any relevant x-ray or diagnostic imaging test results
  • If you were referred by your doctor, please bring the Doctor's referral note
  • Insurance Coverage Amount for Physiotherapy Service
  • Wear or bring loose comfortable clothing

Do I need a referral from a Doctor?

No, a referral from a Doctor is not necessary. However, it is recommended that you obtain one, as some insurance companies require you to have a Doctor's referral before they will reimburse service cost.

Will my insurance cover the cost of physiotherapy services?

Most insurance policies with Extended Healthcare Benefits cover physiotherapy services. Please check with your insurance provider to see how much coverage you are entitled to each year.

If you are making a claim through Motor Vehicle Accident (MVA) Insurance the amount of coverage varies depending on eligibility and severity of your condition.  

815 Major Mackenzie Dr. E. Unit 2A, Richmond Hill, ON L4C 9X2 | | 905-884-2279 (Ext. 6)

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